FAQs

How do I manage my subscription?

First, you want to make sure you have an account with us! You do this by accessing the customer account in the top right hand corner of the home page. From there, you click create account. Make sure when you create your account, you use the SAME email address that you used to purchase your subscription. Once created, you will activate it through the activation email, and BOOM! All you do is sign in, click “manage subscriptions” and you can change, edit, cancel, or add to your subscription! It’s that easy!

For further assistance, please follow this video link:

How to Manage My Coffee Subscription

Is the coffee grown in Israel?

In short, our coffee is not grown in Israel. Our friends at Agrocafe are headquartered in Israel and use special Israeli technology to help coffee farmers around the world. Our coffee is grown in countries such as Colombia, Guatemala, Ethiopia, and much more! We do however have a small coffee plantation in the Valley of Elah in Israel that is being used as an experiment for the technology.

What is specialty coffee?

Specialty coffee is coffee that is scored as an 84+ in the global coffee rankings. These scores are a reflection based on the quality of the coffee. Here at Ten Boom, all of our coffee is specialty coffee! We want to provide the best quality coffee for all of our friends to drink.

What does organically grown mean?

Organically grown means that our coffee is grown and processed using no synthetic fertilizers or pesticides. Working with Agrocafe means that we get our hands in the soil and are able to provide coffee from our own farms, to your cup! This means we control the farming practices and the relationships with our farmers! No toxins. No pesticides. No added chemicals.

Fulfillment/Shipping Time

Our online store is open 24/7! All of our coffee is Roasted-To-Order and typically ships in 3-5 business days from ordering. Orders are shipped through USPS, which means they should arrive within 2 to 4 business days after shipping. This helps ensure that your coffee comes at PEAK freshness after being roasted!


All our merch is shipped separately through a 3rd party vendor and shipping times generally takes 7-10 days for arrival.

Are you a non-profit 501(c)(3)?

We're a for-profit coffee roaster based in Nashville, TN. Although we're not a 501(c)(3) non-profit ourselves, we support various non-profits through our “tithing” donation model where we give 10% of each sale to our partner organizations.

Are you related to the ten Boom family?

No, we are not related to the ten Boom family.


While Corrie was in the US traveling and preaching in the latter half of her life, she was adopted in by our mama Fran and papa Mike and became a part of our family passing down not only some of her personal belongings but also her impactful stories and legacy.

We are dedicated to preserving and honoring the life and legacy of Corrie by continuing to share her stories and embodying her values in our world today. We want to inspire a new generation of individuals who, like Corrie, champion love, truth, and shine the light of Christ in admist the darkness of the world.